Generally we transport cats, dogs & birds, but we are happy to advise you on any type of animal

You need a pet passport to take your cats & dogs out of the UK to other EU countries. For some countries there are additional requirements. We will be happy to advise you. To obtain a pet passport your pet must be microchipped and have a rabies vaccination. They can then travel after 21 days. The clinical examination page must be stamped and signed by your vet.

Regulations vary, we can advise you of each countries requirements. DEFRA will then be able to provide your Licensed Veterinary Officer with an Export Health Certificate to enable your pet to travel. We will complete all other paperwork, including airline booking forms & any HM Customs & Excise documentation.

The container must meet International Air Transport Association (IATA) regulations. Based on the specific measurements of your pet, we will be able to supply an air travel container in accordance with the required regulations. Your pet will have sufficient room to travel comfortably, & will be able to lie down, sit up & turn around.

The following guidelines will ensure that the correct size container is used.
(A) From the tip of the nose to the base of the tail. (NOT to the end of the tail.)
(B) Across the shoulders.
(C) From the floor to the top of the head (top of ears if erect) when standing up, also when sitting down. Some pets are taller when sitting down.
(D) From the floor to the elbow.

Plastic travel containers on sale in the UK do not always conform to the current IATA regulations, so most airlines do not allow them. We will be able to advise you if your own container is suitable.

We can arrange to collect your pet on the day of travel, or meet you and your pet at the airport cargo centre.

Your pet will travel in the aircraft’s hold, which is heated, pressurised & dark. These conditions help to keep your pet safe & calm. Most animals sleep once the aircraft is airborne.

Neither the passengers nor the crew are allowed to access to the cargo hold during the flight. You will not have access during any refuelling point.

If you provide us with details of your flight , we will be able to advise you if this is possible. With the welfare of your pet in mind, we arrange the most suitable flights for your pet to minimize stress & discomfort. To avoid you incurring unnecessary costs, it is advisable for us to check availability for pets before you book your own flight if you wish to travel at the same time. For flights to Turkey you MUST be on the same flight as your pet & only two pets per person travelling are allowed.

Once full payment has been received, we will send your receipt with instructions and details of overseas handling agent.

We advise that you only feed your pet lightly the evening prior to travel. Do not feed it at all on the day of the flight. Animals are not fed during the flight, but they do have access to water. The airline will provide water immediately before pets are loaded onto the aircraft. All travel containers are fitted with water containers, which are refilled during transits. International airports are well equipped to handle all types of animals and may transfer them to specialised animal holding units on long stopovers.

No. For the complete safety of your pet, airlines will refuse any animal that appears to be sedated. The hold of the aircraft is pressurised and this lowers the blood pressure. Because sedatives generally work by lowering blood pressure, the combined effect could harm the animal.